Ready for a Telehealth Visit with Us? Here’s what it’ll Cost.

Most people have experienced this frustrating scenario: You go to the doctor’s office for treatment or prevention services, and when you ask how much services cost, the answer isn’t nearly as straightforward as you hoped.

When you get your bill, either right after your appointment or in the mail, you notice unexpected costs (aspirin is how much?!), not to mention a hefty fee for the doctor you likely saw for a short time.

A big part of owning your health is knowing how much services cost.

That way, you can make the choices that suit your budget as well as ask for available financial resources that’ll assist you with costs or reduce them.

Health care shouldn’t be so complicated. But, unfortunately, it can be. That’s why our Care on Location team wants to make this part of your life as easy as possible. We believe your ability to choose what’s best for your health shouldn’t be affected by how confused you are about how to pay for it. You deserve good health, and you deserve to have access to the people who can help you maintain that health.

If you’d like to meet with one of our health professionals, we’re honored to have you! Here’s a look into what we offer and how much services cost — with nothing extra.

How Care on Location Can Help You: How Much Services Cost

At Care on Location, our mission is to provide telemedicine services and care support that closes health equity and accessibility gaps for all Coloradans, especially Medicaid members.

That means if you’re a Health First Colorado member, Colorado’s Medicaid program, and all of our services and offerings (not including dietary) are completely free!

You’ve got enough surprise bills in your life, so we’re making the money part clear and hassle-free. Check out this chart to see the flat rates you’ll pay for our offerings.

Available Payment Options

If you’re a private insurance policyholder, here’s how it works:

Although we collect your credit or debit card information, we don’t charge you on the day you receive services. We’ll charge the payment option on file for any amount your insurance doesn’t cover, and we’ll also process charges for any co-pays and deductibles.

Self-pay is super simple. You pay the cost(s) reflected in the chart shown above at the time of service.

How Does it Work? What You Can Expect During a Telemedicine Visit.

We believe each patient is unique — our job is to listen to your concerns and use our expertise to guide you in the right direction for prevention or treatment.

Whether you have an urgent condition or a general medical issue, we’re here to put you at ease from wherever you are. All you need is a stable internet connection through your cellphone, tablet, or computer.

The length of your appointment may vary based on the service you’re receiving, but a typical urgent care visit lasts from 15 to 30 minutes. If you’re new to telehealth or telehealth with Care on Location, here are a few tips to help you prepare and set up for success:

• Check your internet connection. We recommend a strong 4G or better if you’re on mobile. The general recommendation for broadband is a minimum of 1.5 Mbps for both upload and download speeds to successfully display audio and video data.
  
• Test your audio and video beforehand. The last thing you want is to spend your appointment time troubleshooting! Test call a friend before your visit or do an online test.
  Consider using headphones. Not only can headphones help maintain your privacy, but they also allow us to hear each other better!
  
• Prepare your questions ahead of time. Take advantage of every minute you have with your doctor by bringing questions to the meeting rather than asking as you go — in the face of new information, you might forget something important. You can even prepare answers to typical questions, such as a description of any pains you’re feeling or how long you’ve been experiencing an issue.
  
• Have any home medical devices ready. That includes thermometers, blood pressure cuffs, your inhaler, or anything else you use to maintain your health. A good rule of thumb is if it’s important to your health, chances are it’s important to your visit!
  
• Pull up medical reports or pictures. If you want to share something with the clinician that supports your concerns, have it ready on your computer or mobile device when you begin your appointment.
  
• Match your outfit to your visit. You don’t need to dress up — keep your sweats on. But if you have an elbow issue, for example, wear clothing that’ll make your elbow easily accessible, like short sleeves.

Whenever you experience a concerning symptom, come talk to us. We’ll help you navigate what’s often a stressful time and give you the support you need to feel more informed about your body.

Care on!