Online Privacy Policy

Revised February 15, 2017

TABLE OF CONTENTS (Hyperlinked to content areas):

At Care on Location, PC, (“Care on Location” “we”, “us”, or “our”) we respect the privacy of all our visitors. Our services are located at careonlocation.com (“Website” or “Site”) and related web and mobile applications (“Application(s)”). Please read this Online Privacy Policy (“Privacy Policy”) carefully so that you understand our privacy practices relating to information we gather through this website. BY USING THE WEBSITE OR APPLICATION(S) YOU CONSENT TO THE COLLECTION AND USE OF PERSONAL INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY. BY USING THE WEBSITE OR APPLICATION(S) YOU ALSO AGREE TO BE BOUND BY THE CARE ON LOCATION’S TERMS OF USE. IF YOU DO NOT WANT INFORMATION ABOUT YOURSELF TO BE USED IN THE MANNER SET FORTH HEREIN, DO NOT USE THE WEBSITE OR APPLICATION(S).

INFORMATION WE MAY COLLECT:

This policy applies to information we may collect:

  • on the Website or Application(s); and
  • in email, text, and other electronic messages between you and this Website or Application(s).

It does not apply to information collected by:

  • us offline or through any other means, including on any other website operated by any third party (including our affiliates and subsidiaries); or
  • any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Website or Application(s).

We collect several types of information from and about users of our Website or Application(s), including information:

  • by which you may be personally identified, such as name, postal address, e-mail address, telephone number, social security number, any other information the website collects that is defined as personal or personally identifiable information under an applicable law, and any other identifier by which you may be contacted online or offline;
  • that is about you but individually does not identify you; and/or
  • about your Internet connection, the equipment you use to access our Website and Application(s) and usage details.

We collect this information:

  • directly from you when you provide it to us;
  • automatically as you navigate through the Site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies; and
  • from third parties, for example, our business partners.

In general, you may visit some pages of the Website or Application(s) without telling us who you are or revealing any personal information about yourself. We may track the Internet domain address from which people visit the Website or Application(s), browser type, system type, pages you access on the Site or Application(s) and analyze this data for trends and statistics, but individual users will remain anonymous unless they voluntarily tell us who they are. We may use and disclose aggregate information and other non-personally identifiable information for various purposes including but not limited to internal purposes such as to administer, operate, and improve the Website or Application(s) in accordance with applicable law.

Sometimes (such as when you register yourself or your company, purchase or order a product, subscribe to a service, register to receive promotional information, or participate in promotions, comments, surveys) we will ask you to provide personal information about yourself, such as your name, company information, shipping/billing addresses, telephone number, email address, credit or debit card information, birth date, gender, occupation, or other personal information. If you do not provide this information it may limit the features that you are able to access through our Website or Application(s). We also may maintain a record of online transactions through the Website or Application(s). Please note that in order to fulfill your requests/orders we share your payment information with our payment processor.

We know that privacy is of the utmost importance. We vigorously believe in keeping confidential any and all personally identifiable information that identifies an individual whether or not it relates to an individual’s past, present, or future physical or mental health condition in accordance with applicable law.

Email Addresses

If you provide us your email address, from time to time we may send you emails that we believe will interest you. If you do not wish to receive emails, please indicate when you give us your email address that you’d prefer not to receive such information. If you provide us with your email address, we may also use your email address to answer any email you send us, or to follow up on your visit.

Browser Level Information

Our server automatically collects your IP address when you request pages from our server. An IP address is a number that is used by computers connected to the Internet to identify your computer so that data (such as the webpages you request) can be sent to you. Your IP address does not tell us who you are. We also collect information on the operating system you’re running on your computer and the web browser software you are using to access our Website or Application(s) so we can optimize our Website or Application(s) for the most popular operating systems and web browsers. Additionally, because we like to know how you found our Website or Application(s), we keep track of your IP address.

We may collect and process information about your use of our services, such as the Website or Application(s) pages you visit, the website you came from and some of the searches you perform. Such information is used by us to help improve the contents of the Website or Application(s) and our services and to compile aggregate statistics about individuals using our Website or Application(s) and services for internal, market research purposes. In doing this, we may install “cookies” that collect the domain name of the user, your Internet service provider, your operating system, and the date and time of access. A cookie is a small piece of information which is sent to your browser and stored on your computer or other device. Cookies do not damage your device. You can set your browser to notify you when you receive a cookie. This will enable you to decide if you want to accept it or not. If you do not accept cookies you may not be able to use all functionality of your browser software or this Website or Application(s). We may obtain the services of outside parties to assist us in collecting and processing information collected through cookies.

We may also use Internet tags (also known as action tags, web beacons, single-pixel GIFs, clear GIFs, invisible GIFs and 1-by-1 GIFs) and cookies through our services and may deploy these tags/cookies through a third party advertising partner or a web analytical service partner which may be located and store the respective information (including your IP address) in a foreign country. These tags/cookies may be placed both on online advertisements that bring users to the Website or Application(s) and on different pages of the Website or Application(s). We use this technology to measure the visitors’ responses to the Website or Application(s) and our services and the effectiveness of our advertising campaigns (including how many times a page is opened and which information is consulted) as well as to evaluate your use of our services. The third party partner or the web analytical service partner may be able to collect data about visitors to the Website or Application(s) and other sites because of these Internet tags/cookies, may compose reports regarding the Website or Application(s) activity for us and may provide further services which are related to the use of the Website or Application(s) and the Internet. They may provide such information to other parties if there is a legal requirement that they do so, or if they hire the other parties to process information on their behalf.

Mobile Devices

When you download or use Website features or Application(s) created by us, we may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information to provide you with location-based services, such as search results and other personalized content. Most mobile devices allow you to turn off location services.

The Website or Application(s) also may access metadata and other information associated with other files stored on your device. This may include, for example, photographs, audio and video clips, personal contacts, and address book information.

Pop-up Surveys

The Website or Application(s) do not presently employ pop-up ads.

Information Collected by Third Parties

Our Website or Application(s) may include links to other websites, and provide access to products and services offered by third parties, whose privacy policies we don’t control. When you access another website or purchase products or services or conduct other transactions through our Website or Application(s), use of any information you provide is governed by the privacy policy of the operator of the website you’re visiting or the provider of such products or services. The provider’s privacy practices may differ from ours. If you can’t find the privacy policy of any of our provider partners via a link either from the site’s home page or from the pages on which the products or services are offered, you should contact the provider directly for more information.

Use of Information

We may use your information for the following purposes:

  • to provide you with our services;
  • to improve our services (for example, quality assurance);
  • to notify you of Website or Application(s) and service updates;
  • to market and promote our Website or Application(s) and services to you;
  • to create de-identified information relating to your use of our Website or Application(s) and services;
  • for any other purpose for which you give us authorization; and
  • as otherwise provided for by law

Sharing (Disclosure) of Information

The personal information supplied may be shared as permitted by law and as authorized by you as described in the Terms of Use, this Privacy Policy, and other policies which have been presented to you that have required your acknowledgement that you have read and agreed to them.

Permissible sharing of personal information includes, but is not limited to:

  • personal information shared within Care on Location, any subsidiary of our Care on Location, and affiliated medical groups;
  • personal information shared with contractors, suppliers, venders, and other third parties who support our business and are also bound by contract to keep your personal information confidential and use it only for the purposes for which we disclose it to them; and
  • personal information shared for complying with legal processes (for example, we may disclose your information as necessary to comply with an authorized civil, criminal or regulatory investigation). We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities and may, in our sole discretion, disclose personal information or other information to satisfy any law, regulation, subpoena, or government request. We reserve the right to release personal information or other information about users who we believe are engaged in illegal activities or are otherwise in violation of our Terms of Use, even without a subpoena, warrant or court order, if we believe, in our sole discretion, that such disclosure is necessary or appropriate to operate our Website or Application(s) or to protect our rights or property, or that of our affiliates, or our officers, directors, employees, agents, third party content providers, suppliers, sponsors, or licensors. We also reserve the right to report to law enforcement agencies any activities we reasonably believe in our sole discretion to be unlawful. If we are legally compelled to disclose information about you to a third party, we will attempt to notify you by sending an email to the email address in our records unless doing so would violate the law or unless you have not provided your email address to us.

We employ other companies and individuals to perform functions on our behalf. Examples include analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. They have access to anonymized and personal information needed to perform their functions, but may not use it for other purposes. Access to this information will permit them to provide services more efficiently and effectively to you and to us.

Any personal information submitted on the Website or Application(s) is sent directly to the appropriate department director, who may share it with departmental or other company personnel whose training or expertise is necessary to provide you with services from submitting that contact form information. Additionally, we may occasionally release information about visitors to our site when release is appropriate to comply with law, or to protect the rights, property or safety of visitors to our site, our customers, the public or Care on Location. As our business grows, we may buy or sell various assets. In the unlikely event that Care on Location, one of its affiliated units, or substantially all of its assets are acquired by another company, information about our visitors would be among the transferred assets.

We reserve the right to transfer your personal information to a third party in the event of a transfer of all or substantially all of Care on Location’s assets, provided that the third party agrees to adhere to the terms of this Privacy Policy and all other applicable state and federal laws, rules, and regulations.

Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Generally, the information we collect from our visitors is stored in databases we control. Physical access to the servers on which we store visitor information is restricted. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website or Applications, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Information you submit through use of your own email program may not be secure. As effective as modern security practices are, no physical or electronic security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply won’t be intercepted while being transmitted over the Internet. Additionally, please note that most web browsers allow use of an SSL connection. If your browser does not support use of an SSL connection, or if you prefer not to send your personal information over the Internet, please consider either using a browser that does allow SSL connections or not using our services as we cannot guarantee a secure connection.

In addition, we urge you to take precautionary measures in maintaining the integrity of your data. Please be responsible in making sure no one can see or has access to your personal account and log-in/password information. If you use a public computer, e.g., at a library or a university, always remember to log out.

Use of our Website, Application(s), or our services through your any computer network such use is at your own risk. Any transmission of personal information is at your own risk. It is your responsibility to check beforehand on your employer’s or such other site’s privacy and security policy with respect to Internet use. We are not responsible for circumvention of any privacy settings or security measures contained on the Website or Application(s).

We are not responsible for your handling, sharing, re-sharing and/or distribution of your personally identifiable or health information. Moreover, if you forward personally identifiable or health information electronically to another person on or off the Website or Application(s), we are not responsible for any harm or other consequences from third party use or re-sharing of your information.

Information Collected from Visitors Outside the United States

If you are accessing the website from outside the United States and provide us with personal information, please note that your personal information will be transferred, stored and processed in the United States. The data protection laws in the United States may not be as comprehensive as those in your country of residence. BY DOING BUSINESS OR INTERACTING WITH THE CARE ON LOCATION, YOU ARE CONSENTING TO THE TRANSFER OF YOUR PERSONAL INFORMATION TO FACILITIES LOCATED IN THE UNITED STATES AND OTHER FACILITY LOCATIONS SELECTED BY CARE ON LOCATION.

Credit and debit card may be stored through a third party provider. As Care on Location does not have control over this third party provider, it cannot ensure or warrant the security of any credit or debit card information provided on the Website and you transmit credit or debit card information to us at your own risk.

Opt Out

You may “opt out” of having your personal information shared for purposes of receiving product offers and from receiving product offers directly from us.

Third Party Hosting

Care on Location may contract with a third party to maintain and host the Website or Application(s). Therefore, any information you submit, including personal information, will be placed and stored on a computer server maintained by this third party host. The third party has agreed to implement technology and security features and strict policy guidelines to safeguard the privacy of your personal information from unauthorized access or improper use.

Retention of Information

The information submitted through the Website or Application(s) is retained in accordance with state and/or and federal laws, and document retention policies of this Care on Location.

Protecting the Privacy of Children

Care on Location does not market to or employ children. Children must have permission and supervision at all times from their parent or legal guardian before using this Website, including sending any information about themselves (such as their names, email addresses, and phone numbers) over the Internet. If you’re under 18, please don’t provide any personally identifying information during your visit to careonlocation.com or on the Application(s).

Changes to This Privacy Policy

This Privacy Policy is effective as of the date above. Care on Location reserves the right to modify the terms of this Privacy Policy at any time in its sole and exclusive discretion. By using careonlocation.com or the Application(s) you agree that your visit to our Website or Application(s), and any dispute over privacy, is governed by the then-current version of our Privacy Policy.

YOUR CONTINUED USE OF THE WEBSITE OR APPLICATION(S) WILL CONSTITUTE BINDING ACCEPTANCE OF THE PRIVACY POLICY OR ANY CHANGES THEREIN.

Questions and How to Contact Us

Should you have questions, concerns, complaints or other regarding this Privacy Policy and you feel you need to contact us, please email us at compliance@careonlocation.com.