COVID-19 Treatment with Care on Location

Same day online appointments for patients in Colorado

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Frequently Asked Questions

Who does Care on Location’s Test to Treat program cover?
Because of state medical practice laws, our program is only available to people who are physically in Colorado at the time of the evaluation.
Can I use my insurance?
We confirm your insurance eligibility.

Often insurance is covering COVID-19 related appointments 100% but we may need to collect a form of payment in case we cannot confirm your insurance eligibility or you have a deductible. If the visit is covered when we submit to insurance, we will refund any payment we collected at time of visit.
What insurances do you take?
Colorado Medicaid, BCBS, Anthem, Aetna, Cigna, United Healthcare,Tricare Medicare Part B and United Healthcare/AARP Medical Advantage, Anthem Medicare Advantage, and Aetna Medicare Advantage plans.

We do not accept other state (not Colorado) Medicaid, VA insurance, Bright Health, Cigna Medicare Advantage, or Humana Medicare Advantage plans.
What if I don't have insurance?
You do not need insurance to use Care On Location. Visits are $69.99 if you do not have insurance.
What Oral Antivirals are Available?

Available Oral Antivirals

Paxlovid

Paxlovid is a pill for people who have mild or moderate COVID-19 symptoms and are at high risk of getting very sick. People aged 12 years or older who weigh at least 40 kilograms (about 88 pounds) can take Paxlovid.

Molnupiravir

Molnupiravir (Lagevrio) is a pill for people who have tested positive for COVID-19, are at high risk of getting very sick, and cannot receive other COVID-19 treatments. Adults aged 18 years and older can take molnupiravir.
What do I need to be seen for COVID-19?
We ARE universally accepting self proctored tests as an organization.

To access treatment, you will need a positive COVID-19 test result. You can take a rapid at-home test before your appointment, submit the results of a laboratory test, or take a rapid at-home test proctored by a Care on Location telehealth provider.

We will need to see the positive test and prefer to have the patient take the test in front of us, but at the same time, we understand they probably searched for treatment only after they tested positive.
What are the treatments for COVID-19 and what might increase my risk for complications?
COVID-19 treatments, including monoclonal antibody therapy and antivirals, can help prevent severe illness for some people who get infected with COVID-19 and are not hospitalized, but have one or more risk factors for progression to severe disease. Risk factors include certain medical conditions, including being overweight or obese, and older age. Additionally, risk factors can include social and environmental conditions called social determinants of health; these are not the result of individual choices, but historical barriers like systemic racism and discrimination. Providers should evaluate all people who test positive for COVID-19 for treatment.
Do you have appointments available today?
We have same-day appointments available Monday through Friday 9am-6pm. The earliest appointment available is within 30 minutes of the time you are scheduling.
If I need help logging in, can I talk to someone for help?
Call the number (720-778-0005) to reach our support team
What days of the week and times are your providers available?
9-6pm Monday through Friday (we will add Saturdays again soon but currently we are training our new provider)
Do your providers offer telehealth appointments by video and/or phone?
Both video and phone
If you offer phone appointments, do all of your providers offer phone appointments?
Yes, you will be asked on the intake what telemedicine method you prefer
Is your service accessible via a landline to people without internet access or cell phone service?
Yes, we pride ourselves on being as accessible as possible, including to those with limited connectivity
What if I can’t make an appointment through your online portal?
Call the number (720-778-0005) and request to make an appointment, if client gets a voicemail, please leave your name, phone number and that you would like to make an appointment for the test to treat program.
Do you offer interpreter services?
Care On Location offers interpretation services for people who speak languages other than English. If interpreting services are needed, make sure to indicate the language in the appointment registration.

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